Hi alphauzr,
Welcome to the Sony Community!
Are you getting error messages when opening the program? Please make sure you have the latest version of PlayMemories Home. Older versions may not run smoothly with Windows 10. You can also try these other troubleshooting steps to resolve the issue.
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch