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Re: How do I reach someone in customer services

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Hi aur88,

 

 

 

Welcome to Sony Community! 

 

 

Please accept our sincere apologies for the frustration and disappointment this may have caused. We'd like to hear more information about your concern, please provide the following details:

 

- The model number of your camcorder.

- Video file formats

- Operating System ( Windows / Mac )

 

Regards,

Dave


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