Hi Flightywriter,
Welcome to the Sony Community!
Thanks for letting us know about your concern. We recommend that you run the PlayMemories Home Settings Initialization Tool. Please check out this link for steps and more information: https://us.en.kb.sony.com/app/answers/detail/a_id/47306/~/how-to-run-the-playmemories-home-settings-initialization-tool.
If the issue goes unresolved, please uninstall the software and delete the original folder. Once the folder has been deleted, please download and install the latest version of PlayMemories Home.
If my post answers your question, please press the below "Accept as Solution".
Regards,
Dave