Play Memories home ****** on Windows 10 also. Crashes there too. There is a tool on their website which allows you to reset it's configuration back to default and then it will stop crashing. For me I had set it to look for folders on an external drive which I stopped using. But, PM would crash before I could get int to make changes. The app reset everything taking out the folders to include and it works again.
However, i don't use PM to take files of the SD card. I simpley use a reader and copy all the folders over to my computer. You can then scan the folders unti you find the .mov files. You don't need PM t oimprt files I use Adobe Lightroom and or Adobe Bridge and can read th efiles just fine.
Only use PM to organize files after you have copied then to your MAC. You can plug camera to MAC using USB or just purchase a USB or Thunderbolt SD reader off Amazon.