I am desperately looking for solution. I have Win 8.1 64bit PC with Playmemories Home software installed for more then a year. I have no issues with camera (a6000) or uploading photos from camera to pc. After recent software update to ver 5.3.01.02070 I cannot login into my online account. On the right top corner I have an option "Sign In to Playmemories Online". I click there, have popped out window, where I type my log and password. After that I have "spinning" wheel for 3 seconds and......nothing. It goes back.
There is no way to find direct support for Playmemories Home (PMH) software. I have been redirected to cameras, laptops, playstation support. Nobody can give me even an advise what can be a problem. I am trying to get email where I can write my request- it doesn't exist. Some of the reps told me that there was a recent update and server maintenance (02/22/2017), and that could be an issue. Today is 03/03/2017, and I still cannot see my online collections. I can download to my online account through browser (meaning that my login is working and problem is only with PMH software).
I tried uninstall, reinstall, downgrade software to prior version, - no results.
This is my last attempt to get attention to my problem. Help.
Thanks beforehand.