I read all previous postings and nothing helps. In my case I even deleted the previous PMHOME_5100DL version and now I can't intall the 5402DL nor the 5100DL and have no way of moving my DSC-HX400V pictures to my computer. I tried doing it as the administrator without AVG and that didn't help. I have followed Dave J (Moderator) response on 9/27/16. I get the same message INSTALLATION CANCELLED BECAUSE CONNECTION WITH THE NETWORK WAS LOST - PLEASE CHECK YOUR NETWORK CONNECTION - ERROR CODE 0101-1007-4032. I am running Win 10 PRO 64 bit Version 1703, OS Build 15063.413. Need help..... I thank you in advance.
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