I am running Windows 10 on an HP Pavillion laptop. I have been trying to install and run Play Memories Home 5.4.02.06120 for the past two weeks with no success. I followed the instructions on installation and spoke to "Bryan" on the chat line and followed his instructions with no success. I installed the programme with the firewall and virus scan turned off. I even uninstalled and reinstalled it after a clean boot with no luck. If I click on the app I get a white screen with the task bar in black at the top. It then hangs up with the message "not responding". Do you guys have any answers for this?
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