Re: delete pictures
Hi robertmaddox, Welcome to the Sony Community! You can delete multiple duplicate files on PlayMemories Home by highlighting the thumbnails, hold the CTRL button and left click on the pictures, right...
View ArticleRe: How do I back up my pictures in Play Memories Home???
Hi FastEd999, Welcome to the Sony Community! What do you mean by backing your pictures up? Are they already imported to the computer and you want to view them on the software? Could you provide us more...
View ArticleRe: During Download of Play memories using Windows 10 OS received error...
Hi targosfm, We suggest disabling the firewall and other anivirus software installed in your computer before installing PlayMemories Home. These may be blocking the installation of the files for the...
View ArticleRe: Play Memories Thumbnail Creator
Hi op1canolli, Welcome to the Sony Community! May I ask the OS version of your computer? What steps have you done to troubleshoot the issue? Any added information would be helpful for us to provide a...
View ArticleCant drag and drop videos in disc creation Play Memories Home in Windows 10
I have been using Playmemories Home for many years with different cameras with good results. I upgraded to Windows 10 and had problems for a while. I then set it to run in compatability mode and it...
View ArticleRe: Play Memories Thumbnail Creator
Thank you for responding, Mitch. My system is Windows 7 Home Premium 64-bit edition. I performed all the steps requested here and have all the associated log files; however, Sony never gave an email...
View ArticleClik here to view.
Play memories and action cam movie creator black screen with sound
I have sony action cam HDR AZ1. Whn i import the videos on both softwares to edit, it just shows black screen with sound. My operating sytem is Windows 10 . Thanks in advance for all kind helps
View ArticlePlayMemories doesn't support camera
I am trying to import video from a Sony Handycam HDR-FX7. I tried using PlayMemories but it says the camera is not supported. Is there a way to use PlayMemories? Is there another way to import the...
View Articletime lapse app is limiting the number of images I can capture
I have tried a number of times this week to make a time lapse of the movement of stars and every time, the time lapse app has exited after about 30 to 60 minutes. I am using the A6300 with current FW...
View ArticleRe: Cant drag and drop videos in disc creation Play Memories Home in Windows 10
Hi MBB, Welcome to the Sony Community! I suggest running the PlayMemories Home Initialization tool to help resolve the issue with the software. Also make sure to use compatible discs when creating...
View ArticleRe: Play Memories Thumbnail Creator
HI op1canolli, Thanks for the information. What's the error message when you run the repair tool? It would normally give you a log as to what the issue might be, such as running the installation as an...
View ArticleRe: Play memories and action cam movie creator black screen with sound
Hi jengis, Welcome to the Sony Community! May I ask if you're able to view the video in other devices such as the live view remote or a TV without any issues? If so, then I suggest uninstalling and...
View ArticleSony rx100 mk K
Hi there.Can anyone tell me how to wifi connect my Sony rx100 mk4 to notebook/laptop? It is currently wifi enable to my mobile. Thank you. Jo
View ArticleRe: Cant drag and drop videos in disc creation Play Memories Home in Windows 10
Mitch thanks for the responce. I already tried what you suggested. I cannot move files by dragging them to other locations after renaming. I am able to import, play videos drag and drop just doesn't...
View ArticleRe: Cant drag and drop videos in disc creation Play Memories Home in Windows 10
Lets see if I can explain better. You have columns of videos on the left showing your videos. You used to be able to drag a video to a different location and or make a sub catagory of a storage area....
View ArticleRe: Cant drag and drop videos in disc creation Play Memories Home in Windows 10
I tried initialization again and it still doesnt work. I was wondering if on the import page if you are supposed to be able to move the clips around and import in the order you want. If that is the...
View Article
