I am trying to back up my HD videos from my HDR-SR5 Sony camcorder by creating a Blu-ray disc using Play Memories program. I have never had a problem before, but since we have loaded Windows 10 on our computer and have installed all the Play Memories updates I have been getting the following error:
"Cannot write to disc because an error has occured. [0070-8012-8012-0000C01B]"
Please help me. I don't know what to do.
Thank you, Tami