Re: Playmemories Home Mac
Hi jimzan94, Welcome to the Sony Community! From what I understand from your post, you want PlayMemories Home (Mac version) to automatically sync the photos to PlayMemories Online once you download...
View ArticleRe: playmemories home and windows 10
HI intart, Welcome to the Sony Community! I'm sorry to hear that the PlayMemories Home software is causing you frustrations over importing your files. You can copy your files to the computer without...
View ArticleVideo authentication fail
I too am having problems trying to take a HD video that I shot and burn to a standard dvd. Playmemories brings up a message that the first time converting a HD video to standard, I must download...
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Re: Time lapse with Smart Control?
Hi JoanGiner, Thank you for your message. It will depend on how you set the timelapse and the duration. To set it to save RAW, here are the steps:- Select Theme Selection and set it to Custom and hit...
View ArticlePLAYMEMORIES CRASHES CONTINUOUSLY ON WINDOWS 10
What's the latest? Does it....or does it not work with Windows 10? I read all about removing, reloading....it's compatable, yet doesn't state it....it's 8.1 that should work...10 works....does it or...
View ArticleRe: My PMH installation will not burn DVDs.
I think the DVD needs to be in the drive and recognized before you select "create disk". Hope that helps.
View ArticleWhy am I getting an error 0070-8012-8012-0000C01B when creating Blu-ray disc...
I am trying to back up my HD videos from my HDR-SR5 Sony camcorder by creating a Blu-ray disc using Play Memories program. I have never had a problem before, but since we have loaded Windows 10 on...
View ArticleRe: playmemories mobile is incompatible with my devices?
Hi doctorsusony, Welcome to the Sony Community! The PlayMemories Mobile app is compatible with the said devices, but it is not available for download on some areas/countries. We recommend contacting...
View ArticlePlayMemories 3.1 crashes on newly installed OS X El Capitan
I am trying to download my videos from my Sony HDR-SR12 camcorder to my Mac. The operating system is El Capitan 10.11.3 and has been recently re-installed. But PlayMemories constantly hangs at launch,...
View ArticleRe: PlayMemories 3.1 crashes on newly installed OS X El Capitan
Aren't you in the wrong sub-forum (this one is for the ActionCam-product line).
View ArticleRe: PlayMemories 3.1 crashes on newly installed OS X El Capitan
@lamNic - Thanks for pointing this out to me, it seems I am. I would appreciate if a moderator could move my post to the right place. Sorry for the trouble.
View ArticleRe: My PMH installation will not burn DVDs.
Many thanks for the input - I have already tried both ways round and sadly it makes no difference. Thanks again for the thought - you never know till you've tried it :-)
View ArticleTelephone Support
How may I speak with a support representative for Play Memories Home/Play Memories Online by telephone?
View ArticleRe: Video authentication fail
Hi Jimbobcpa, Welcome to the Sony Community! From what I understand, you're getting the Authentication failure message when trying to burn a DVD disc. If the [The selected media files contain files...
View ArticleRe: PlayMemories 3.1 crashes on newly installed OS X El Capitan
Hi LutinVert, Welcome to the Sony Community! Since you've recently reinstalled your Mac OS, I would suggest uninstalling the PlayMemories Home software and reinstalling it again. The HDR-SR12 camcorder...
View ArticleRe: Video authentication fail
I have done that previously and the DiscAuthor download was completed. I have installed and re-installed the software both with and without the camera attached, I have run the initiation program with...
View ArticleRe: PLAYMEMORIES CRASHES CONTINUOUSLY ON WINDOWS 10
Hi tb0ne22013, Welcome to the Sony Community! In answer to your question, yes, the PlayMemories Home is fully compatible with the Windows 10 OS. If you've recently installed the OS, we recommend...
View ArticleRe: Why am I getting an error 0070-8012-8012-0000C01B when creating Blu-ray...
Hi twaterman, Welcome to the Sony Community! To resolve the issue with the error message, please make sure any Blu-ray Disc add-on software is installed and that you are using the latest version of the...
View ArticleWhat specific format "corrections" does PMH perform for Sony media to be...
In attempting to edit media from the Sony HDR-PJ810e in Edit Share's Lightwork NLE software, I encounter many audio-video sync issues. A user on the Lightworks forum thought that PMH is REQUIRED in my...
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