Hi twaterman,
Welcome to the Sony Community!
To resolve the issue with the error message, please make sure any Blu-ray Disc add-on software is installed and that you are using the latest version of the PlayMemories Home software. Also, uninstall other burning applications such as Roxio software which might cause conflicts with the PlayMemories Home software.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch