Hi Alexmark,
We're sorry to hear about your bad experience.
Our engineers are currently working to release a revised version of PlayMemories Home by the end of March 2017.
Your patience is highly appreciated.
Please visit this website for updates:
http://blog.playmemoriesonline.com/en_ww/2017/03/notification0223en.html.
If my post answers your question, please click the "Accept as Solution" button.
Regards,
-Anthony