Re: Why can't the new DSC-HX80 run the Timelapse app?
Hi Bdog, Welcome to the Sony Community! We appreciate the interest in the DSCHX80 camera and the PlayMemories Camera Apps that you can add to it. As of now, the time lapse app is not compatible with...
View ArticleRe: error in play memories install on windows 10
Hi juanpablobr, Welcome to the Sony Community! The .msi error indicates a failure to download the necessary files to install the PlayMemories software. Before download, we recommend disabling the...
View ArticleRe: application did not start correctly 0xc00007b playmemories
Hi metanilin, Welcome to the Sony Community! This error occurs when the OS is not reading the software correctly. The PlayMemories Home software is compatible with both Windows 10 32 and 64 bit...
View ArticleRe: application did not start correctly 0xc00007b
Hi metanilin, Please click this link to be redirected to our response to your concern. We've posted it on your other post. If my post answers your question, please mark it as "Accept as Solution"....
View ArticleRe: Why did I lose non converted downloaded videos from PMH?
Hi Piedmont17, Welcome to the Sony Community! I suggest checking the folders added to the software to see if the folder containing the original files is being managed by the program. Go to the Files...
View ArticleMagicgate Memory Stick, ATRAC3 format
I am looking for a ATRAC 3 format music player that can support a Sony Magicgate Memory stick
View ArticleHow do I get PMB guide for camcorder HDR-CX130
How do I get a PMB guide for camcorder ?
View ArticlePMH
Have win10 laptop with cable, yet install fails due to network connection error. Yes I'm on NOW! Original disk installs but this update keeps failing. If it does not work just tell me, no its not win10...
View ArticleRe: How do I get PMB guide for camcorder HDR-CX130
Hi. GXM, Welcome to the Sony Community! Thanks for your post. We highly suggest you install the PlayMemories Home, it's the latest iteration of the PMB software with lots of new features and...
View ArticlePlay Memories Home 5200D - Issues
Hello all Yesterday I've installed the latest update for Play Memories Home. Since, when I am trying to add my AS100V's gps layer to recorded video (with the multi-view option, after selecting layout...
View ArticleHow can I replace music on HDR-CX405. There is no option on my Player's Tools...
How can I replace music on HDR-CX405. There is no option on my Player's Tools menu.Several document say that is where I would find it but there must be a trick to get it to appear>
View ArticleInstall Playmemories 5.2.00 problem
HelloI downloaded the new version 5.2.00 (I had 5.1....), in Windows10.When I try to install it, there is a error message telling that the conection is lost [0101-1007-4032], which is not true. I'm...
View ArticleRe: PMH
Hi froman007, Welcome to the Sony Community! I would suggest uninstalling the program again. Restart the computer, then disable the firewall and antivirus software of your computer. These may block the...
View ArticleGetting the PlayMemories app with iPhone in Israel
Hello,I live in Israel and therefore my iPhone works via the Israeli appStore. I'd like to use the PlayMemories app with my a6000 but I can't install it as it is unavailable in the local appstore, I...
View ArticleI can not tie my AOL account to my PLAY MEMORIES HOME account to e-mail my...
Can you tell me how to link my PLAY MEMORIES HOME account to AOL so I can e-mail pictures to it?
View ArticleIs there a way to contact a live agent in customer support for multiple issues?
I am having multiple issues and really need to talk to someone. All of my photos from 2016 are missing and I am a professional photographer. This is a crisis for me and I desperately need your input.
View ArticleRe: How can I replace music on HDR-CX405. There is no option on my Player's...
Hi MichaelShergold, Welcome to the Sony Community! The option to download or empty the music selection in the camera is only available for models with a USB IN/OUT jack. This is not available in models...
View ArticleRe: Install Playmemories 5.2.00 problem
Hi clementemoreira, Welcome to the Sony Community! We're sorry to hear that you're having issues with installing the PlayMemories Home software. Since you've already uninstalled the program, I...
View ArticleRe: Play Memories Home 5200D - Issues
Hi Jake70s, Welcome to the Sony Community! We can feel the frustration this has caused you. Let me try to help. I recommend running the PlayMemories Home Settings Initialization tool to reset the...
View Article