Re: Play memories home importer
Hi Jsludwig, Welcome to the Sony Community! "Registering" the camera on PlayMemories Home means that the camera needs to be connected to the computer via USB. If you have been importing the files by...
View ArticleRe: Hi all. My playmemories online is not syncing with playmemories home. I...
Hi Cbeach1, Thanks for the clarification. It's good to know that the issue with the connectivity of your devices has been resolved. As for deactivating your PlayMemories Online account, we recommend...
View ArticleRe: Play memories home importer
Mitch,The computer and the a6000 don't reecognize each other with USB mode aet to MTP. Now what should I do? Thanks.
View ArticleRe: Play memories home importer
Mitch,I switched it back to AUTO on the usb settings.It will import pictures but not the movies. Please help if you can. Thanks.
View ArticleRe: Access Denied when creating account
Hi blcastro15, Welcome to the Sony Community! The Philippines is not on the list of countries that PlayMemories Camera Apps supports. You won't be able to download apps unless you use an IP under the...
View ArticleRe: Can't login or create an account on a7ii to update the smart remote app
Hi arky3000, Welcome to the Sony Community! The registration should be completed using a computer. After that, you register it in your camera. Here is a sample video. Make sure that the Username and...
View ArticlePlease improve Bracket Pro app
The 'Bracket Pro' app squanders it's promise by limiting the bracketed exposures to three, and offering imprecise controls for the range of the bracket. I suggest they improve the app so that it can...
View ArticlePlease Improve Direct Upload
It would be really really great if the Direct Upload app could be expanded to support Dropbox and Instagram. Dropbox specifically. I would love to have auto backup of Jpeg, and maybe even RAW, via Wifi...
View ArticleRe: Using Sony DSC-HX90V WiFi with Samsung Galaxy Tab S2
Hi kj2607, Welcome to the Sony Community!What is the error message that you are getting? Did the software installed in the Galaxy Tab S2?This link can help you with your concern about Wi-Fi and...
View ArticleRe: During Download of Play memories using Windows 10 OS received error...
Hi targosfm, Welcome to the Sony Community!You may also try the troubleshooting steps found in this link. If my post answers your question, please mark it as "Accept as Solution"Best regards,Zander
View ArticleRe: Hi all. My playmemories online is not syncing with playmemories home. I...
Mitch, unfortunately, I am Still having issues with my Computer's HDMI port. So, we're cack to my oroginal ?. Please understand, whether I am on Google Chromecast, or not, on my computer's Google...
View ArticleRe: play memories v 3.0 on Mac OS v10.11. Install fails with no explanation
Exact same problem with the most recent version which claims to be compatible with the most current Mac OSX. Once I connected my camera, all I get is the rainbow wheel. This ****** - Apple makes it...
View ArticleRe: Playmemories Home Mac
This is a major 'miss' by Sony. 'One Drive' and 'Google Photos' both achieve this, why can't Sony ?This makes Playmemories only a two way sync instead of three between mobile and online. This is a show...
View ArticleRe: Playmemories Home - Download
Hi cyco69, Welcome to the Sony Community! According to the list of CyberShot cameras compatible with the Windows 10 OS, the DSCHX20V can be used with this OS. As for downloading the PlayMemories Home,...
View ArticleRe: playmemories home and windows 10
Hi cyco69, Please click on the link to be redirected to our suggestion on how to resolve your concern....
View ArticleRe: Play memories home importer
Hi Jsludwig, What's the OS of your computer? And when you say that the pictures are recognized but not the videos, are you using the PlayMemories Home software or opening the individual folders on the...
View ArticleRe: Hi all. My playmemories online is not syncing with playmemories home. I...
Hi Cbeach1, Please check the settings of the program if it is set to All Sync or Manual Upload. Also make sure that you are signed in to your PlayMemories Online Account so PlayMemories Home uploads...
View ArticleRe: Play memories home importer
Hi Mitch, OS is 10.10.5 Yosemite. MacBook Pro 17 inch; 2.86 GHz Intel Core i7; 8 GB. I have been using the PM Home software when it won't move the AVCHD. I'll try what you are suggesting. Thanks.
View ArticleRe: Can't login or create an account on a7ii to update the smart remote app
Hi Zander, I managed to solve the problem after reading your message... I had to register at playmemoriesonline.com rather than sony.com. After that, I could login using that email ID on the camera and...
View ArticleRe: play memories v 3.0 on Mac OS v10.11. Install fails with no explanation
Hi huygir, Welcome to the Sony Community! If you're unable to download the PlayMemories Home software on your mac computer, please run the PlayMemories Home Repair Tool. If you have a previous version...
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